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Oracle Utilities Customer Cloud Service 2021 Certified Implementation Specialist
Format: Multiple Choice
Duration: 90 Minutes
Exam Price: Rs.40,575
Number of Questions: 60
Passing Score: 68%
Validation: Exam has been validated against Oracle Utilities Customer Cloud Service 21A
Policy: Cloud Recertification

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Complete one of the courses below to prepare for your exam (optional):

In the subscription: Oracle Utilities Learning Subscription
Additional Preparation and Information
A combination of Oracle training and hands-on experience (attained via labs and/or field experience) provides the best preparation for passing the exam.

Review exam topics
Customer Information
Maintain and Manage Customer Information

Financial Transactions
Manage Financial Transactions

Billing
Maintain Bill Segments
Complete Bills

Rates
Manage and Apply Rates
Apply Proration
Apply Bill Factors

Payments
Manage Payments
Manage Overpayment and Payment Distribution

Adjustments
Configure and Manage Adjustments

Monitor Overdue Debt
Configure and Manage Credit & Collections and Overdue Processes
Manage Payment Arrangements and Pay Plans

Devices & Measuring Components
Explain the concept of a measuring component and the strcutures that represent them
Explain the relationship between devices and measureing components
Explain the different types of measuring components
Configure a device type
Configure a new measuring component type
Configure a new device config type and associate a measuring component to a device

Service Points & Install Events
Explain the concept of an install event and the relationship between devices and service points

Measurements
Explain the differences between initial measurements, final measurements, and usage
Explain the high level process of loading measurements through to calculating usage
Explain the derived values and how they are associated with the final measurements
Configure a new derive value algorithm
Explain three types of IMDs and the differences between them
Explain the IMD exception statuses and the Automatic Retry functionality

VEE
Explain the difference between critical validations and validation rules, including when critical validations are executed and when validation rules are executed.
Explain the VEE process, including the data prepration steps that are executed immediately prior to entering VEE processing,w hat data is prassed into the VEE engine and what happens during VEE execution for a given IMD
Configure new VEE groups that contain base packate VEE rules and apply a VEE group to a device or device type
Configure eligibility criteria and criteria field value retrieval algorithms to determine if a rule should be applied.
Expalin the categories of IMD exceptions (generated by VEE rules)

Usage Subscriptions
Explain the concept of usage subscriptions
Explain the possible relationships between measuring components, service points and usage subscriptions
Design and set up the admin data required to effectively configure a usage subscription

Usage
Explain the usage calculation process
Explain the relationships between usage transactions and usage subscriptions
Use the Get Scalar Details usage rule to retrieve scalar measurements for scalar internal measuring components

Fieldwork and Service Order Management
Explain the concept of a Service Order (“Orchrestrator”) Activity
Explain the concept of Service Order Children Activities

Operational Device Management
Explain the role of assets and components
Explain the specifications and their relationship to assets

QUESTION 1
Your client has three requirements:
1. Apply validation on meter reads coming from the Data Collectors.
2. If a meter read does not pass the validation, an error will be generated and assigned to a user.
3. Retry the validation every 30 minutes for the errors in case the issue is related to configuration.
Which statement describes the base functions you should use?

A. If a To Do entry is created on the VEE exception, the user will need to discard the IMD and a new IMD will be loaded after 30 minutes.
B. If a To Do entry is created on the VEE exception, the IMD’s Next Retry Date/Time is set to 30 minutes, and then processed by the algorithm D1-COMP-TD (Complete To Do Entries).
C. If a To Do entry is created on the VEE exception, the IMD’s Next Retry Date/Time is set to 30 minutes, and then processed by the algorithm D1-CRE-IMDTD (Create To Do).
D. If a To Do entry is created on the VEE exception, the user will need to discard the IMD and a new IMD will be manually loaded.
E. If a To Do entry is created on the VEE exception, the IMD’s Next Retry Date/Time is set to 30 minutes, and then processed by the algorithm D1-IMD-RETRY (Retry Initial Measurement Data Processing).

Correct Answer: D

QUESTION 2
When creating a new business object for a service point (SP), what items are required to be able to view and update the new elements associated with the SP?

A. Schema, Validation Algorithm, and Maintenance UI Map
B. Maintenance Object, Application Service, and Schema
C. Display UI Map, Display Map Service Script, and Maintenance UI Map
D. Validation Algorithm, Post Processing Algorithm, and Lifecycle

Correct Answer: B

QUESTION 3
As part of the service order processing, the algorithm D1-CNSPINSDV (Connect SP and/or Install Device)
determines if a specific activity needs to be created based on the state of the service point.
Based on the status of the service point, what can this algorithm create?

A. Device Configuration
B. Device
C. Service Point
D. Smart Meter Command

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